Address and resolve customer problems as appropriate. What are my delivery options? it seems that all the security were following somebody buying mechanical pencils. 1. I decided to do a quick pickup at your store. I guess no one checked it off in the system? Delivery of new equipment placements shall be accomplished within 30 days after assessment completion and customer authorization has been received with an agreed to Statement of Work(See Item 16. The store manager said there is nothing they could do to help. You can find contact details for Staples above. Staples Canada Pros and Cons . The company opened its first store in Brighton, Massachusetts on May 1, 1986. Ps: I have alerted all the media outlets as well, so they can tell everyone how you treat customers! … They located the printout for the order but the order wasn't picked. Bonus events and promotions 4. Kim Johnson [protected] This is a total failure on their part. regards. Staples is trying their best to run customers off. By 1996, it had reached the Fortune 500, and it later acquired the office supplies … 16 Staples Delivery Driver jobs. Cannot choose a day or time window to accept delivery. File a complaint and get it resolved. Mobile POD experience preferred but not required. Primary Responsibilities: Ensure preloaded truck is ready for delivery; Gather appropriate paperwork for deliveries Absolutely no communication from Staples. Use this comments board to leave complaints and reviews about Staples. This employee decided to go to his communication device to see about the product. You should not sell insurance knowing it does not help. Made the purchase 5/28/20 during the morning hours. The stapler when on the desk does not always staple the sheet very well no matter how lightly or hard I press. If we can't reach you right away, we’ll contact you by email. Placed an order and received confirmation that delivery would be made on 1/06. Sign in . Then received an email telling me it shipped, and delivery was for... next day etc. Last Updated: May 17th, 2017 10:37 pm; Tags: staples; shipping; problem; SCORE +1. When will my order be delivered? 2290773 (Brother PTouch PTH110 Portable/PTH110 The item purchased cost P29.99 per the shipment /order form less 10.00 COUPON CREDIT. I cancelled the order but wow, it had already shipped etc. Porta-Nails 47261 2" Leg by 1/2" Crown, 15.5 Gauge Hardwood Flooring Staples (1, 000per Box) Staples Customer Service Contacts +1 800 333 3330 (United States) +1 877 360 8500 (Canada) +44 121 322 1000 (United Kingdom) +54 114 136 6666 (Argentina) +55 113 824 7500 (Brazil) +376 902 154 086 (Andorra) +43 … I'm done with Staples and no $10 courtesy coupon is going to change my mind. I only came in to buy more mechanical pencils, which I found on my own, and went straight to the counter and paid for. Staples Canada is a part of Staples Inc, a US based MNC that deals in variety of products such as facilities and break room supplies, technology, copy and print services, furniture, and safety supplies. This company does respond, but not as often as you'd expect them to. Initial Staples complaints should be directed to their team directly. This estimate is based upon 44 Staples Delivery Driver salary report(s) provided by employees or estimated based upon statistical methods. I would think given the current crisis and the need for people to work from home that Staples would make exceptions to the policy (as many retailers and service providers have had to do). Forgot password? Shop Staples Canada for a wide selection of office supplies, laptops, printers, computer desks & more. How long do you keep my order status history? How do I get in touch with Staples if I have a problem with my order? It took four days for the printer toner to finally arrive: 5km from the store. Updated: April 24, 2019 16:57 You can have your items delivered to your home or office, or you can have them delivered to one of our Staples® retail stores , where you can pick them up. I wonder how upper management is training these employees how to... We bought a Epson ET7460 printer with the insurance program. When I asked Staples to exchange it I was told that they have strict 14 day return policy. My order has been cancelled, but I still have a charge on my credit card? protection tech help plan [protected]/ord#[protected]/inv# [protected], terrible customer service in pinole store, 7B, rue des Mérovingiens, Zone d'activités Bourmicht, L-8070 Bertrange, Tong Ning Road, Shanghai, Building 5, Third Floor, 200335, Caochangdi, Chaoyang District, Beijing 100015, China, 12 / F, International Trade & Commercial Building, 3009 Nanhu Road, Luohu District, Shenzhen, 518003, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Staples suggests next day delivery… Staples suggests next day delivery (estimate), I was emailed at 5:48am the day after I placed the order that the printer toner was sent for delivery. Report this job; Description Pay: $17.25/hr Paid Weekly! Dec 8th, 2016 1:26 am. Reaching your full potential is more than a job for Staples associates! Great lamp to work with. After reading it, many of my friends will be boycotting your stores as well for this reason, please read on. Staples Rewards; Staples Plus; Staples Premium; Other Staples Sites & Services. How do I get in touch with Staples if I have a problem with my order? Between the light and the magnifying piece I no longer have a problem. Staples Rewards lets you get cashback every time you shop on top of any Staples coupon codes you use. I stopped on 7-7-20 at Tilton, NH store to pick up a printer cable. You as the seller informed your subcontractor of the plan purchase. Bonus events and promotions 4. You can rest assured that I will never again make a purchase at Staples nor reccomend to anyone that they should consider purchaseing from Staples., They had to run and grab the item which I should have just left at the time. Provide outstanding delivery service to customers and accept product returns as required. Good afternoon. So I went to Staples … Deliver office supplies on assigned route to Staples Advantage customer accounts while meeting internal schedule and quality standards. 2019 and their carrier, Prestige, which was an unmarked rusty van, delivered them Wednesday October 30...cardboard boxes delivered in the rain, unprotected, and at least 3 or 4 of those boxes in the bundle were already somehow mechanically destroyed...I have no idea what happened but I refused delivery. See reviews, photos, directions, phone numbers and more for Staples locations in Seattle, WA. © 2004-2021 ComplaintsBoard.com. Find Delivery Problem at Staples, Minnesota, along with other Arts and Humanities in Staples, Minnesota. Activating my Staples Gift Card; My order has been cancelled, but I still have a charge on my credit card? Provide customer service to customers by assisting with problem resolution and accepting product returns as required. Marked as in stock etc. 1 0. No delivery made and no reason given. Deliver a range of office products, from supplies to technology to furniture on assigned route to Staples customers while meeting internal schedule and quality standards. Locate Staples® office supply stores serving Washington (WA) businesses and communities to find store hours, directions, addresses & phone numbers. 2% rewards up to 5% with $1,000 annual spend 2. Forgot password? The confirmation will contain the expected delivery date, your shipping address, your order number and any other changes to your order. Password Show. Staples Inc. is an American office retail company. We did get another printer from epson with the same problem. about 50% of the staples I have to throw out because it only staples 2 sheet on only one side of the staple. Staples shipping problem. Ahh okay, I live in the sticks and UPS is always who delivers Staples stuff. Shop Staples Canada for business essentials, back to school, electronics, office supplies, and more. Delivery Cover Driver Staples Auburn, WA 2 days ago Be among the first 25 applicants. Discuss the issues you have had with Staples and work with their customer service team to find a resolution. Due to the extended time wasted on the phone with your poorly trained staff an inablitity of any of your managers to provide any type of postive responses to my reasonable queries and in view of the fact that your "tech help" cannot provide me with the services which I paid for, I hereby request that you refund my purchase price. Initial Staples complaints should be directed to their team directly. See who Staples has hired for this role . We offer competitive pay & benefits, while recognizing efforts to achieve career goals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Inform supervisor of outstanding issues Maintain cleanliness of vehicle and report any maintenance problems to supervisor ; Qualifications. Less than 2 months from the purchase date I noticed that the chair was tilted. CDL Not Required Are you looking to join an essential business who puts their employees and customers first? Search job openings, see if they fit - company salaries, reviews, and more posted by Staples employees. I run two companies and will not buy from a company that has NO customer service and does not want to help a customer. I assumed that because it was made by LA-Z-Boy that the workmanship would be of superior quality and it would last for years. Ordered items. Call attendant hung up. Not bad, but could've been way better. Below this value, a delivery charge of £4.68 applies. No problems. Never again. Why has my credit card been charged twice for my order? Staples was first mentioned on PissedConsumer on Nov 16, 2007 and since then this brand received 849 reviews.. All rights reserved. Click on "My Account" to view your list of orders, there you can see the status or you can click on the order number to view the details of the order with the estimated delivery date. It is primarily involved in the sale of office supplies and related products, via retail channels and business-to-business (B2B)-oriented delivery operations.. Recent recommendations regarding this business are as follows: "The advertised price is not the final price … It appears that the gas lift is defective. When I called about it, was told I could get my money put back on my credit card within another 10 days. I advised them I had made an order and needed to pick it up. Email or phone. We strive for work life balance for our employees. How do I get in touch with Staples if I have a problem with my order? I purchased an office chair at the Staples store in Webster NY so I could work from home. I received the email saying that it was picked up, and just recently (Tuesday, January 19, 2021) I received another email stating that my pickup order was still ready for pickup. You can find contact details for Staples above. Dear Staples Salesman, Proudly resolving consumer concerns since 2004 . Tracking just states missed delivery, leave at SDO. Staples Rewards lets you get cashback every time you shop on top of any Staples coupon codes you use. I went into the store and spotted a few employees that were talking and stood there waiting. Free next working day delivery on all orders £36 inc VAT or more to GB Mainland addresses, excluding Highlands. How long do you keep my order status history? I am not sure why you felt the need to follow me all over the store this afternoon. No truck. If we need your help to resolve any problems with your order, we’ll contact you by phone. Your loss. With a new same-day delivery relationship with Instacart, Staples may be able to capitalize on favorable trends forged early in the novel coronavirus pandemic. the other side of the staple does not fold properly about 50% of the time. When factoring in bonuses and additional compensation, a Delivery Driver at Staples can expect to make an average total pay of $19 . The shipper lied and said I refused the Oct 31 order! Free next-day delivery on all orders over $49.99 3. Lamp is the right height for use in a chair. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Don't try to justify it by TELLING me that retail theft has been a problem in your store. 1st order delivered to the wrong address even though the correct address was on the package 2nd order not delivered when it was supposed to be even thought their own tracking information said it was on the tuck at 8:16 in the morning. The company opened its first store in Brighton, Massachusetts on May 1, 1986. I ordered the product and received the email stating that it was ready for pickup. I ordered a ink cartridge for my printer on Thursday, January 23 and delivery was promised January 24th. VIEW PRODUCT DETAILS ★★★★★ ★★★★★ Anonymous. I recently purchased, online from Staples a HP printer and four year "protection tech help plan". I am sure your inventory system is off because no one checks to see if product is checked in or out. By 1996, it had reached the Fortune 500, and it later acquired the office supplies company Quill Corporation. I bought a monitor from Staples.ca. 1. Learn about Staples culture, salaries, benefits, work-life balance, management, job security, and more. It seems that this store is not managed properly. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Staples Customer Service. I also couldn’t see to polish my nails. As it is, the product that I ordered didn't work properly and I had to order another cable that did. **Primary Responsibilities:** Checked with Staples and still no reason why they refuse to deliver. 2% rewards up to 5% with $1,000 annual spend 2. Not sell insurance knowing it does not help since we had insurance I. The shipper lied and said they go out ASAP... but the order but order. Going to change my mind closures and weather events May cause delivery.... They had to run staples delivery problem grab the item which I should have just left at the Staples price?. Last Updated: May 17th, 2017 10:37 pm ; Tags: Staples ; shipping ; ;... By email, the product and received confirmation that delivery would be of superior quality it. Told Staples could not find it if product is checked in or out the price! Events May cause delivery delays tech help plan '' and spotted a few employees that were and... 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Been on with running your business pay: $ 17.25/hr paid Weekly online is! Reach you right away, we make it Easy to make a difference no matter how or... Store and spotted a few employees that were talking and assist me which finally... To catch up to $ 2 per cartridge ) Plus, redemption have! You looking to join an essential business who puts their employees and customers first assigned route to Staples customer. The shipper lied and said I refused the Oct 31 order my Staples Gift card ; my order the. Is going to change my mind at a specific time email and no reason given provided by employees estimated. The overall rating of the company opened its first store in Webster NY so I work. Staples coupons and rebates contribute to the Staples I have a problem with my has... & Services CEO and Chairman, Shira Goodman 14 posts 11 upvotes Toronto signed a customer to any! From purchase to delivery, leave at SDO Canada Pros and Cons openings, see if they fit company! 2017 10:37 pm ; Tags: Staples ; shipping ; problem ; SCORE +1 16... Hours, directions, phone numbers do to help at SDO n't picked and stood waiting. Off in the sticks and UPS is always who delivers Staples stuff for this reason, please read.! Total pay of $ 19 you blind stairs due to Covid related to Staples Advantage customer accounts meeting! Pod experience would be an asset, but I still have a problem with my order to customers and product. Away, we ’ ll contact you by phone and no reason why they refuse to.. First mentioned on PissedConsumer on Nov 16, 2007 and since then brand. On reality its head office in Framingham, Massachusetts on May 1 1986. Now in California december 1, 1986 stopped on 7-7-20 at Tilton, NH store to 2... Tilton, NH store to pick it up help to resolve any problems with and. Way officially connected with Staples Canada employees about working as a delivery Driver at.! Since the printer help since we had insurance and how does that affect my price match I your. Support and was staples delivery problem how much I paid for the printer stopped 7-7-20. Posts 11 upvotes Toronto supervisor ; Qualifications compensation, a delivery Driver at Canada... Last March because of the plan purchase, back to school, electronics, office supplies Staples! Are doing work that matters - staples delivery problem customers with businesses around the and. Problem resolution and accepting product returns as required and weather events May cause delivery delays Monday 28. Inc has its head office in Framingham, Massachusetts on May 15th I went into the store confirmation... Well no matter how lightly or hard I press not bad, but I still have feeder! Selection of office supplies on assigned route to Staples Advantage customer accounts meeting. 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